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Is Sal Leaf safe?
Yes, Sal leaf bowls and plates have been used for decades in India and Nepal during festivals. Today, many local restaurants in Southeast Asia use it as a substitute for plastic and paper products. During the production process, the leaves are sun dried for few days and heat pressed for extra level of sanitization.
Are leaf bowls & plates edible?
It’s surprising how often we get this question. We haven't figured out a way to make them edible so for now the answer is NO. Although, in Southeast Asia people feed it to cattle after use :).
How is it made?
The dark-green leaves are hand-picked from the lower branches of the tree including some freshly fallens from the ground. Then it’s hand stitched with bamboo stems, the stitched leaves are sun dried for a few days and are heat pressed into different shapes and sizes.
What is the best use?
MadeByLeaf is the most sustainable option to any single-use plastic or paper products. It's great for BBQ, camping, parties, picnics, catering, events, and other festivities.
Can it hold hot food and soups?
Yes, MadeByLeaf products are handcrafted with multiple layers of leaves making very sturdy and leak free.
Is it single use or reusable?
It's designed for one time use only but if used for dry foods like nuts and fruits it can be wiped with a clean cloth for reuse.
What are the environment impacts?
Our manufacturing process is quite simple. We only use dried leaves and stems. No chemicals used, no water wasted and no trees were harmed during production.
Why should I use MadeByLeaf products when there are other compostable options available?
A recent study done by The New Food Economy showed that so called "compostable" products available in the market today do not fully compost, not even in 500 years. Whereas MadeByLeaf is natural and organic and will biodegrade in 4-6 Weeks
Orders , Shipping & Payments
About Free Shipping & Shipping Charges.
Our method of shipping is simple. U.S. Shipping is Free. Not sometimes or kind of free. Free all day everyday on everything! Delivery Times
What are the estimated shipping & delivery times?
We try to ship your order as soon as possible, within 1-2 business days of order receipt. Standard delivery time for orders is 3-8 business days, depending upon the destination of your order.
How could I track my Order?
We send you regular updates on the status of your order on your registered E Mail Id; In addition you could also track your order by Logging in your account.
Can I get my products delivered Faster?
At the moment we offer Free Shipping Services with delivery time for orders of 3-8 business days, depending upon the destination of your order.
You could contact us at email@example.com with your order details to check the best possible time frames.
My order is getting delayed, what should I do?
You could contact us at firstname.lastname@example.org with the details of Order Id.
Do I have to pay customs/duty for an international shipment?
If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported
What payment options do you offer?
We accept Paypal and Amazon Pay at the moment , we will be adding all major credit cards in payment methods shortly
I received a damaged product, What should I do?
If you are missing an item, or you have received the damaged or wrong product, please contact us at email@example.com as soon as possible, within three business days of receiving the item to report the error or damage.
Is it Easy to return the Product?
You could raise a Return Request within 30 days of Order ship date. Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
For further details on Return Policy, please check Shipping & Returns page from the Footer
How could I initiate a return request?
You could initiate the return request by contacting us at firstname.lastname@example.org
Is it possible to get the Product replaced?
You could request for replacement within 30 days of Order ship date, if you are not satisfied with the product. For further details on Return & Replacement Policy, please check Shipping & Returns page from the Footer
Promotions & Collaborations
How could I stay updated about latest deals and promotions?
Please subscribe our newsletter, from the link in the website footer or drop a mail at email@example.com. Newsletters subscribers are the first to know about New Product Launches, Giveaways and Exclusive offers.
How could I apply to become an Influencer for your Brand?
We would love to work with you, please send the details of your proposal at firstname.lastname@example.org.
Do you sell wholesale? How could I become retailer or distributor of your products?
Yes, we sell wholesale. You could send your proposal at email@example.com.
How could I contact Support?
You could contact support by sending mail at firstname.lastname@example.org
I have a query about the Product, how should I ask?
You could check the product details from Description and Features tab on the product page; alternatively you could drop a mail at email@example.com mentioning the product details and your query.
Is my Personal Data safe with you?
Made By Leaf Inc views protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. Made By Leaf Inc may use your entire collected information to improve its marketing and promotional efforts, to statistically analyze site usage, to improve its content and product offerings and to customize its Site’s content, layout and to service your account with us. We do not sell, rent, trade or exchange any personally-identifying information of our Users.
We are in compliance with California Online Privacy Protection Act and Children’s Online Privacy Protection Act,